I went to the last exhibition of the American graffiti artist Kaws at The Serpentine gallery a few weeks ago. The exhibition consisted of a mix of real paintings and sculptures and a virtual AR experience using Acute Art technology. I think it’s the first time I’ve experienced AR out-of-home that worked smoothly, so I think that’s a good sign that these types of new media are improving and can be seriously considered for projects. It must be said that my companion had no luck with her smartphone and she couldn’t get the APP to work. Therefore, the unpredictability of technology must be considered and Visitor Assistants had tablets that they could lend to visitors in case their devices decided not to work. So, thanks to this detail I can stress that the experience was smooth and enjoyable.