Communication is a very complex cognitive ability that involves processes such as language, attention, memory, and problem-solving. Problems with semantics, for example, can cause misunderstandings, misinterpretations, and even communication that cannot be understood. For example, most people in the world don’t speak English, or even if they do, it’s their second or third language. If the content and the recipient of the content do not use the same language and words, the communication may not make sense. Even when in the same language as the reader’s native language, there are also large differences in literacy levels and language ability. According to the International Survey of Adult Literacy and Skills in Canada